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Bespoke software in the care sector

The care sector isn’t a typical target market for technology and software providers. However new technologies are opening up opportunities to engage with the elderly and disabled in ways that are simpler to use and less threatening than traditional computer interfaces. Instant on devices with voice interaction, touch screens and the use of artificial intelligence all make the user experience more natural and intuitive to sectors that aren’t familiar or able to use traditional computer interfaces. Combined with sensibly designed user interfaces, software can be more accessible to these minority sectors than ever before.

Voice assistant skill development

The latest Google Echo and Amazon Alexa devices are bringing voice interaction to the masses enabling new opportunities of computer interaction for people with less dextrous capability. This opens up a potentially untapped market for new products.

Things we’ve learnt in developing software for this sector, include:

  • Ensure buttons and content are well spaced out
  • Minimise buttons to one or two per screen
  • Enable the user to interact with voice commands, providing multiple ways of instructing the same commands
  • Avoid the use of techie words such as “Home”, replacing with simpler terms such as “Start Again”
  • Use clear large fonts in high contrasting colours

Enabling the elderly to use voice commands to interact with their care home managers and creating a social media platform targeted at helping the elderly with dementia are some of the ways we’ve been using new technologies with bespoke software in the Care sector.