Streamline your park operations.

CmdCentr is a software product created by First Option designed specifically for the Theme Park industry to bring efficiency, oversight and data insights to theme park operations.

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Deployed to major parks across the globe, CmdCentr is proven to increase efficiency, provide instant supervision and reveal invaluable management insights.

Within weeks, parks see increased rides per guest, having a direct impact in increasing customer satisfaction.

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A suite of apps provide ride operators, supervisors, engineers and managers with all they need to communicate and record the data that is needed to operate an efficiently.

All our apps are designed with ease of use, front and centre, which combined with our easy SaaS deployment means you can be up and running in no time.

For senior operations staff

Instant access to the live amusement park dashboards with the data and information you need to see exactly what is happening. From ride performance metrics to live downtime reporting. Accessible via desktop or mobile, the CmdCentr admin application will keep you informed throughout the day, while capturing every piece of data it handles for future audit and analysis.

For team trainers

Training is central to CmdCentr, whether you have an existing amusement park training system or choose to use ours, your training records will be used to enforce procedures and access control. Our training system enables the creation and management of training programmes, provides a mobile app for staff training sessions and stores the information at every step. A digitised training system enables teams to be more flexible and more adaptive than ever before.

For ride operators

A dedicated app for amusement park ride operators replaces paper daily ops sheets. The easy to use application manages access control, captures ride checks, ride performance data (throughput, queue times, seats, etc), downtime and incident reports. Built in resilience comes from the app’s ability to store information while offline and sync when a data connection is restored.

For team leaders

An app for to provide real-time oversight of ride operations. Ride data, staff, incidents and performance metrics are all available at the touch of a button. The CmdCentr Manager Monitoring app eradicates admin to allow team leaders and managers to focus on being in the right place at the right time, free to focus on proactively managing and improving ride operations.

Is CmdCentr an off the shelf product?

It’s better. As the owners and developers of CmdCentr we are ready and experienced to integrate CmdCentr with other theme park systems or to add bespoke modules to increase the value even further. Integrations we have done for other customers include; Visitor apps, in-park signage, HR systems etc and we can provide an API for external data extraction.

Pricing is scaled according to the size of the park, making it affordable for parks of all types and sizes.

For full details please visit our dedicated CmdCentr website and get in touch to hear more about how you could benefit from software that provides smart park operations.

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Where it all began

Take a look at our case studies that demonstrate how thrilled our customers have been about the transformation they have seen from deploying CmdCentr in their parks.